About MITx Online

Getting Started

• What are Self-Paced courses on MITx Online?
• What are Instructor-Paced courses on MITx Online?
• What are Archived courses on MITx Online?
• What is the MITx Online Honor Code?
• Where can I view the MITx Online Terms of Service?
• Where are MITx Online certificates recognized?

Creating an MITx Online Account

• How do I create an MITx Online account?
• What are the age requirements to create an MITx Online account and enroll in courses?
• What if my username is taken?

Enrolling in Courses

• How do I unenroll from a course?
• How do I enroll in a course?
• Can I take more than one course at a time?
• A course that I'm interested in has already started. Can I still enroll?
• Why is there no option to upgrade?
• Can you help me choose a course?

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Accessing Courses

• How do I start my course?
• Why can't I access the assignments and exams?
• Can I download my course or textbook?
• Can I view my course offline?

Completing Assignments

• Why does this assignment I completed show as Due?
• Why doesn't the Submit button work?
• If I can't make a deadline; can I get an extension?
• Can I upgrade to the verified track and then complete graded assignments that not previously available to me?

Course & Program Certificates

• How do I share my Course or Program Certificate?
• What is the Certificate Track? What are Course and Program Certificates?
• When will my MITx Online Course or Program Certificate become available?
• How to Share Your MITx Online Program Record
• My name on my certificate is not appearing how I wanted. Can I change it?
• How do I access and download my Course or Program Certificate?

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Course Support

• How can I get help with my course?
• How do I take a screenshot?
• How can I find or meet other learners?
• How do I request disability accommodations? How are disability accommodation requests reviewed?